Our outsourcing services utilize the right mix of technology and expertise to accommodate the needs of business of all sizes, types and worldwide.
IEA Call Center offers innovative contact center services that enable efficient customer interaction irrespective of the channel that a customer opts for. Our extensive array of call center solutions not only helps you achieve your business goals but also reduces your expenditure, improves operational efficiency and increases your overall revenue. We strive to leverage on an amalgam of expertise and technology for providing exceptional services to our clients. The customer care solutions offered by IEA cover the various stages of customer lifecycle in an efficient manner. No matter when your customer calls up, we are ready to address their queries at any time of the day.
Ask any successful leader how they achieve their goals while battling a diary full of commitments, a deluge of emails and requests for their time, and most will say they couldn’t do it without their personal assistant. PAs and executive assistants (EAs) are at the heart of organizations, working side-by-side with chief executives and leaders, playing a key role in supporting decisions. No matter what kind of business you own and where you are located. If you feel, you need some help – this is the case to call for a personal assistant. IEA Virtual PAs specialize in different areas: Business Development, Administration, Data Entry, HR, Sales, Accounting/Bookkeeping, Customer Support, Researching etc.
Our Marketing Specialists are responsible for designing, creating, and delivering marketing programs to support the growth and expansion of company products and services. We create, convey brand messages and improve brand awareness. IEA representatives develop sales presentations and provide reports based on information collected such as marketing trends, competition, new products, and pricing. We may also coordinate involvement in conferences, exhibitions and marketing seminars.
As it turns out, Information Technology and Web Development can actually be seen on two completely different parts in the spectrum of computer science. IAE provides you with highly-qualifed specialists in both fields. Our IT and Web specialists work together to share their knowledge and experiences in order to satisfy IEA’s clients’ needs.